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Family YMCA
Facilities |
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Welcome Center
Reception Desk - FAQ |
Our Welcome Center Reception Desk is the Entry Point to the Family YMCA .
If you are using the Multi-Sports Center
after 4:00 pm From Monday through Friday, or after 10:00 am
on Saturday and Sunday, you may use the Multi-Sports entrance.
All other times you must go through our electronic gate and
show your membership card. That way we know who is in
the building in case of emergency. It also helps us
keep statistics, as we are a non-profit organization. |
General information regarding our whole facility can be
found by asking at our Welcome Center Reception Desk.
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Frequently asked
questions are: |
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Tour your Family YMCA
-We would be delighted to show you around our
facility! At our Welcome Center Reception
Desk, you will be greeted with a smile and a tour card
to fill out, so that we will be better able to direct
you in the
programs, services, and equipment the Y Center has to
offer. After you are finished filling out your
tour card, we will introduce you to your guide.
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Information on the
different types of memberships - We offer information on the different types of
Family YMCA
memberships at the Welcome Center Reception Desk, and can sign you up
for your membership, paying by bank draft or annually.
You can add members (such
as your family) to your membership at the Welcome Center Reception
Desk. Scholarship forms are
also available at the service
desk.
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Issuing membership cards - When you join the Family
YMCA , we will issue you a
membership card which has your name and picture on it, as
well as the name of the Family YMCA you have joined.
If you are a family membership, all members will get a
membership card. In a special partnership with Sherman
Lake Family YMCA and Kalamazoo Family YMCA , you may
use those 2 facilities on a limited basis by presenting your
membership card from
Battle Creek Family YMCA at their facility. Visits
from other
YMCA's are charged only 50% of our regular Day Pass Rate. You can also
upgrade to full service for the day for an extra
fee, or upgrade your entire membership at the Welcome Center
Reception
Desk.
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Change or update
your information - Please stop at the Welcome Center
Reception Desk
if you need to change or update your information on
your account. Some examples are; name, address, telephone
number, Bank account number, etc.
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Forget
your card? - If you forget your card at home, you
can fill out a temporary form for a temporary card to use
for the visit. You must leave your car keys or drivers
license at the front desk, which will be returned to you
when you return the card at the end of your visit that day.
If your card is lost or stolen,
please notify us right away. Replacement cards are
available for a fee.
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Locker
Rentals -
Lockers may be rented and paid for at the Welcome Center
Reception Desk.
We will send you downstairs to find a locker to use (one
that doesn't have a daily or name sticker on it). When
you come back up with your locker number, we will give you a
form to fill out, and make arrangements for payment, either
monthly by bank draft, or annually. |
Reserving a Multi-Sports Center court - You may also reserve a
Multi-Sports Center
court here at the Welcome Center Reception Desk. If you are a member,
courts may be reserved up to a week in advance.
Non-members wishing to reserve a court must pay in advance
here at the Welcome Center Reception Desk for the court, plus buy a day pass
for each person using the court.
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Pool & Room rental
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Pool and/or
Room rental deposits may be paid at the Welcome Center Reception
Desk.
Pool and room rentals may be made by calling The Family YMCA and asking for extension
102. |
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